OUR UNCONDITIONAL GUARANTEE
We stand by the quality, craftsmanship and superior softness of all our products. If you're unhappy with a product within 30 days for any reason, just contact us and send it back. We'll replace or refund the purchase price of the item. It's as simple as that.
For information on returns and exchanges, click here: https://www.beechtreebaby.com/pages/returns-refund-policy
Although we make every effort to keep all items in stock, popular items do become temporarily unavailable, or “backordered,” at times. Available items will be sent to you right away, and backordered items will be sent when they arrive in stock, at no additional shipping charge. Your credit card is billed only as items are shipped from our warehouse.
If any of your items are backordered, the estimated shipping dates will be listed on your invoice. If dates change, we will be sure to notify you.
We accept Visa, Mastercard, American Express, Discover and JCB.
We currently only ship to the United States. We are working on international shipping capabilities and will notify our email subscribers when this service becomes available.